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I will help you build a customer service team
Virtual Assistant and Customer Support
Hi Ivan here! Thank you for visiting my profile. I have a 5+ years experience as virtual assistant and now currently working for a VA agency base in the Philippines with 10+ years in the making. I've ...
About this Gig
i will provide a customer service representative
Hi, I'm Ivan. I work with Tamaraw Technohub Inc., a Philippines-based VA agency with 10+ years in the industry, specializing in customer support. Our agents work from our physical office, ensuring quality, reliability, and data security.
If you're struggling to keep up with customer inquiries, tickets, or live chat while trying to run your business, this Gig lets you hand off day-to-day customer support to a dedicated team so you can focus on growth.
What You Get with Every Order:
- Friendly, professional customer interactions
- Email, chat, and/or phone support (based on your needs)
- Clear, honest reporting on tickets/inquiries handled
- Consistent coverage during agreed hours
Whatever your support volume looks like, our team is ready to jump in and keep your customers happy. Pick the package that fits best let's start delivering great support together!
FAQ
Who will actually be handling my customer support?
A dedicated agent (or small team) from Tamaraw Technohub, matched to your support channel needs.
What channels can you support?
Email, live chat, and phone support, let us know which you need and we'll confirm coverage.
How do you handle customer data and account access?
Our agents work from a physical office, not remotely from home, which helps keep your data secure. We only use the access you provide, for the tasks you assign.
What are your working hours?
We're based in the Philippines and can align our agents to overlap with your time zone for coverage, just share your preferred hours before ordering.
