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Fiverr Pro
English
$
USD
I will be ecommerce customer support representative, gorgias expert, shopify manager
Virtual Assistant l SMM l Shopify l Wordpress
Hello, I'm Jaber, a skilled software engineer with a passion for delivering exceptional results. My expertise includes Virtual Assistance, Social Media Management, Graphic designing, eCommerce managem...
About this Gig
Searching for a commerce expert who can be the driving force behind your brand growth? Look no further! You've got an asset!
My Expertise Includes:
- Managing customer inquiries and resolving complaints promptly and professionally.
- Offering detailed product insights and expert assistance.
- Facilitating smooth order processing and return handling.
- Efficiently resolving billing and payment concerns.
- Collaborating with departments to address complex issues effectively.
Customer satisfaction is my #1 priority because it drives loyalty and retention. With my services, you can confidently provide your customers with the care they deserve.
Platforms we have worked with:
- Shopify stores
- WooCommerce
- Wix
- Etsy
- eBay
Tools we have worked with:
- Gorgias
- Gmail Suite
- Zendesk
- Fresh Desk
- Salesforce
- HelpDesk
Why Choose Me?
- Professional and reliable.
- Experienced in delivering top-notch customer service and support.
- Dedicated to enhancing your brands reputation.
Don't wait lets transform your customer support today! Contact me now and give your customers the exceptional service they deserve.
Social media platform:
•
Service type:
Technical support
Language:
Dutch
•
English
Timezone:
24/7
Support software:
Zoho Desk
•
Zendesk
•
Liveagent
•
Other
Knowledge base software:
Freshdesk
•
Liveagent
•
Zoho
My Portfolio
FAQ
What platforms do you support?
I specialize in Shopify and WooCommerce, and I’m also a Gorgias expert. I can handle customer inquiries, refunds, order issues, and live chat across your store and email support channels.
Can you integrate and manage Gorgias for my store?
Yes! I can set up, customize, and manage Gorgias for seamless support. This includes setting up macros, auto-responses, tagging, and integrations with Shopify/WooCommerce for order visibility.
How many hours per day will you be available?
I'm flexible based on your business needs. We can agree on a daily or weekly schedule, whether part-time or full-time coverage. Just let me know your preferred working hours and time zone.
Do you handle live chat and email support?
Absolutely! I can manage both live chat and email support via Gorgias or any other CRM you use. I ensure fast response times, a professional tone, and high-quality customer interaction.
