I will troubleshoot windows PC errors and slow performance remotely

United States

I speak English

Remote IT Support for Windows and Microsoft 365

Hi, I'm Jacob, an IT support professional with hands-on help desk and systems administration experience and CompTIA Security+ certification. I help individuals and small businesses troubleshoot Window...
About this Gig

Slow Windows PC, update errors or an app that will not open? I help diagnose everyday Windows software and performance issues remotely, with clear explanations along the way.


Get help with software errors, startup issues, updates and basic connectivity. Each package includes a scheduled session on one Windows PC and a summary of findings and next steps.


Basic: up to 1 hour for one issue.

Standard: up to 2 hours for related issues.

Premium: up to 3 hours, including software setup and a next-step checklist.


Message your Windows version, symptoms, error text and time zone before ordering. We will agree on scope and a session time. You must have authorization, attend the session and have internet access.


Packages cover troubleshooting time, not a guaranteed repair. Hardware repair, data recovery, password bypasses, licenses and onsite work are excluded. Back up files first. One revision covers the original scope within included hours. Never send passwords or codes.

Device:

Desktop

•

Laptop

Operating system:

Windows