I will be your multichannel customer support virtual assistant

Colombia

I speak English, Spanish

Virtual Assistant

I offer customer support, sales, lead generation, and appointment setting backed by 4+ years in BPO. Experienced in handling high-volume interactions, closing deals, and managing CRM systems like Sale...

About this Gig

Poor customer support costs you sales, damages your reputation, and drives customers away.

I help you fix that.

Send me a message before ordering, we can get started today!

My name is Jacobo, but you may call me Jacob. I provide multichannel customer support (email, live chat, social media, inbound and outbound calls) focused not just on solving issues, but on improving retention and turning customers into loyal fans. With 4+ years in BPO, sales, and CRM tools like Salesforce, I understand how every interaction impacts your business.

I deliver fast responses, clear communication, and organized support that keeps your customers satisfied and engaged in addition to completing daily reports.

Lets turn your customer service into a growth driver.