I will train, design and maintain your cx and ex qualtrics programs

India

I speak English, Hindi, Gujarati
“I’m a Customer Experience and Qualtrics Consultant with 4 years of expertise in survey design, API integrations, dashboard development, and data insights. I specialize in building tailored CX & EX s...
About this Gig

I am a certified Qualtrics Customer and Employee Experience consultant with 4+ years of global experience working across industries like real estate, BFSI, pharma, SaaS, retail, and automotive etc.


Ive helped 52 and counting+ brands to create powerful, insight-driven programs. I specialize in advanced survey builds with branded UI, custom logic, embedded data, multilingual setup (including RTL), automated workflows, ticketing systems, dashboards, and actionable reporting.


In CX, I work on NPS, CSAT, CES, digital feedback (website & Mobile app), and online reputation management.


In EX, I implement complete employee lifecycle programs onboarding, engagement, pulse, 360° feedback, and exit surveys designed to improve retention and culture.


I also integrate Qualtrics with other softwares using APIs and automation. After every project, I ensure full data privacy by deleting all files, credentials, and system access. If you need a reliable expert to turn feedback into measurable business impact Im here to help.


Lets start building today! 

Technology:

SAS

Other

Analysis type:

Quantitative analysis

Qualitative analysis

Expertise:

Web analytics

Business Insights

Experiment design

Programming language:

Other