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Fiverr Pro
English
$
USD
I will provide excellent customer support
I will provide professional customer service and support
Hi! I’m Jahharra, a customer service professional with 5 years of BPO experience. I’ve handled customer support through phone, chat, and email, including assisting healthcare providers with claims, be...
About this Gig
I will provide reliable and professional customer support through chat, email, or phone. With 5 years of BPO experience, I can handle customer inquiries, complaints, follow-ups, scheduling, and basic administrative tasks. Im friendly, patient, detail-oriented, and committed to providing excellent customer service and a positive experience for your customers.
Service type:
Non-technical support
Language:
English
Timezone:
UTC daytime
Support software:
Zoho Desk
•
Zendesk
•
Salesforce
Knowledge base software:
Liveagent
•
Zoho
FAQ
What customer support services do you offer?
I can assist with chat, email, and phone support, customer inquiries, complaints, follow-ups, appointment scheduling, and basic administrative tasks.
Do you have customer service experience?
Yes. I have 5 years of BPO experience handling customer concerns through phone, chat, and email, including healthcare-related customer and provider support.
Can you handle difficult or frustrated customers?
Yes. I’m comfortable handling challenging situations calmly and professionally while working toward a positive resolution.
What hours are you available?
My availability can be discussed based on your business needs and schedule. Please message me before ordering so we can confirm the schedule.
Can you work with my CRM or support system?
Yes. I’m comfortable learning new systems and can adapt to your CRM, ticketing system, communication tools, or workflow.
Can you make or receive phone calls?
Yes, I can provide phone support when the necessary calling system or platform is provided by the client.
Can I hire you for ongoing customer support?
Yes! I’m open to long-term and recurring customer support work. We can discuss your schedule and weekly requirements.
What do you need from me before starting?
Please provide the necessary instructions, customer service guidelines, access to required tools, and any information I need to properly assist your customers.
