I will write sops for your shopify or e commerce business

Egypt

I speak English

Digital services freelancer

I'm an aeronautical engineer with 7+ years of precision technical work, and I bring that same structured thinking to every project I take on. I help small businesses, content creators, and solopreneur...
About this Gig

Scaling an e-commerce brand without SOPs is like building a store with no floor plan. Every new hire starts from scratch, every process lives in someone's head, and every mistake gets repeated.

I write clear, detailed SOPs and process documentation built specifically for Shopify stores and e-commerce brands not generic corporate templates, but procedures written for the real workflows your team runs every day.

I document processes including:

  • Order fulfillment and shipping workflows
  • Inventory receiving, counting, and reconciliation
  • Customer service response scripts and escalation paths
  • Return, refund, and exchange handling
  • Supplier and purchase order management
  • New hire onboarding and training checklists
  • Product listing creation and quality control
  • Social media content approval and scheduling

Every SOP I deliver includes:

  1. Step-by-step numbered instructions written in plain language
  2. Roles and responsibilities clearly assigned (who does what)
  3. Decision trees for edge cases and exceptions
  4. Checklist version for daily team use
  5. Delivered in Word, PDF, or Notion "your choice"

Language:

English

Platform:

E-Commerce stores

Marketplaces

Delivery style preference

Please inform the freelancer of any preferences or concerns regarding the use of AI tools in the completion and/or delivery of your order.

My Portfolio