I will be your live chat agent for customer support and queries
Working Professionally to your Satisfaction
Level 2
Has met high performance criteria and has a proven track record for meeting client expectations.
About this Gig
Hello, I am a professional customer chat support representative. I'll be happy to be your live chat agent offering fast, friendly, and effective customer support for your business 24/7. I would love to help your customers with complaints and queries, give information about the services, and products, and take orders on your website, by assisting customers to understand the product and answering queries about their reservations. I will ensure the customers are satisfied with services, products, and features.
I offer:
- Live Chat Support
- Admin Support
- Appointment Setting.
- Social media manager
- General Customer Queries
- Virtual/Personal Assistant
- Facebook and Instagram messages handling
- Generate the daily reports and send it to you.
- Dedicated account manager (For custom package only)
- Respond to queries with an agreed script or even without a script
Social media platform:
•
•
•
Service type:
Technical support
Language:
English
•
Urdu
Timezone:
24/7
Knowledge base software:
Confluence
•
Freshdesk
•
Bitrix24
•
Zoho

