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Fiverr Pro
English
$
USD
I will troubleshoot network, wifi, lan and internet issues remotely
About this Gig
Is your WiFi slow, your computer unable to connect, or your internet/network connection constantly dropping?
I can help diagnose and troubleshoot your network issue remotely.
Im an IT Support Specialist with 10+ years of practical IT experience, including networking, Windows support, hardware and day-to-day IT operations.
I can help with:
WiFi connectivity problems
LAN and Ethernet issues
Internet connection problems
IP configuration
TCP/IP troubleshooting
DNS issues
DHCP issues
Default gateway problems
Network adapter issues
Ping and connectivity testing
Basic router/network troubleshooting
VPN, firewall and proxy-related connectivity checks
My troubleshooting process:
- Understand the problem
- Check the physical and network configuration
- Test connectivity step by step
- Identify the likely root cause
- Apply the appropriate solution
- Verify the connection
- Document the solution when required
I use practical troubleshooting methods and built-in Windows networking tools such as ipconfig, ping, tracert and nslookup.
Please message me before ordering if you're unsure which package is right for your issue.
I do not need your passwords to diagnose normal connectivity problems.
Device:
Desktop
•
Laptop
•
Server
•
Mobile
•
Printer
Operating system:
Windows
•
Linux
•
IOS
FAQ
Can you troubleshoot WiFi problems remotely?
Yes. I can help diagnose common WiFi connectivity, configuration, DNS, DHCP and Windows network-adapter issues remotely.
Can you fix a computer that says "No Internet"?
Yes. I can troubleshoot the connection systematically by checking IP configuration, gateway, DNS and connectivity.
Do you support LAN/Ethernet problems?
Yes. I can troubleshoot common LAN connectivity and Windows Ethernet configuration issues.
Can you troubleshoot DNS problems?
Yes. I can check DNS configuration and test name resolution using appropriate Windows networking tools.
Can you troubleshoot DHCP problems?
Yes. I can help determine whether the device is receiving an appropriate IP configuration from DHCP.
Do you support VPN and firewall-related connectivity problems?
I can perform basic troubleshooting to determine whether VPN, firewall or proxy configuration is contributing to the connectivity problem.
Do I need to provide my password?
No. Never send passwords through Fiverr. Most connectivity troubleshooting does not require your password.
Can you troubleshoot a network remotely?
Yes, where the problem can be safely diagnosed through remote guidance or an agreed remote-support method.
Can you guarantee that every network problem will be fixed?
No. Some problems require physical access, ISP intervention, hardware replacement or changes that are outside remote troubleshooting. I will first diagnose the problem and explain the appropriate next step.
Should I contact you before ordering?
Yes, especially for complex network problems. Send me the symptoms and environment so I can recommend the appropriate package.
