I will draft standard operating procedures sops and company procedures
Employee Training Manuals, Onboarding Guides and Workbooks
About this Gig
Are your business processes stuck in a founder's head, buried in scattered Slack messages, or written on messy post-it notes? Undocumented workflows lead to operational bottlenecks, costly errors, and difficult employee transitions.
I'm Jane Williams, and I help businesses turn internal chaos into clear, scalable documentation. I specialize in writing Standard Operating Procedures (SOPs) and company policies that streamline your operations and ensure consistency across your team.
Your SOP documentation can include:
- Document control information and version history
- Purpose, scope, and role responsibilities
- Clear, step-by-step procedural instructions
- Process checklists and troubleshooting guides
- Safety, compliance, and company policy standards\
Whether you need a simple one-page checklist for a specific software task or a comprehensive operations manual to prepare your business for scaling or sale, I write materials that employees can easily understand and execute.
You'll receive an editable Word document and a PDF, allowing you to easily update your procedures as your business evolves.
Message me before ordering so we can discuss the complexity of your workflows
Delivery style preference
Please inform the freelancer of any preferences or concerns regarding the use of AI tools in the completion and/or delivery of your order.
FAQ
How do I share my current processes with you?
You can send me rough bullet points, existing outdated manuals, audio recordings, or screen-recording videos (like Loom) walking through the task. I will extract the steps and format them professionally.
Can you rewrite or format my existing SOPs?
Yes. If you already have documented procedures that are confusing, outdated, or inconsistently formatted, I can edit and standardize them. Message me for a custom editing quote.
Do you create visual process maps or flowcharts?
This gig focuses strictly on written step-by-step documentation. While I format the text with clear headings and bullet points, I do not design graphic flowcharts (like Visio or Lucidchart diagrams).

