I will analyze customer reviews and turn feedback into actionable insights

Japan

I speak Japanese, English

Japan Competitor Research and Japanese Source Research

I’m based in Japan and specialize in competitor and product research using current Japanese-language sources. I help overseas consumer, DTC, and e-commerce brands compare their products with selected...
About this Gig

Have customer reviews or open-ended survey responses, but not enough time to turn them into clear actions?


I will analyze up to 500 English customer comments from your CSV or XLSX file and turn them into a concise Voice of Customer Action Pack.


You will receive:


4-page PDF report

Theme summary CSV

Top 5 customer themes

Supporting customer evidence for each theme

Key patterns, pain points, and recurring feedback

3 prioritized actions based on the findings

Clear separation between evidence and interpretation


Best for:

Customer reviews

Survey free-text responses

Product feedback

Service feedback

E-commerce and SaaS feedback


Scope:

1 company or brand

Up to 500 rows

English-language feedback

Buyer-provided CSV or XLSX

1 revision for factual correction or clarification


Please remove or mask personal, confidential, or sensitive information before uploading your file.


This service does not include customer interviews, market-size research, legal advice, or collection of external review data.

Research type:

Qualitative

Purpose:

Audience research

•

Product research

Industry:

E-commerce

•

Lifestyle

•

Retail & wholesale

•

Services