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Fiverr Pro
English
$
USD
I will fix windows computer and software issues remotely
About this Gig
Need help with a Windows computer issue? I provide remote Windows troubleshooting for home users, remote workers, students, and small business users.
I can help with common Windows 10 and Windows 11 problems, including:
Slow computer performance
Startup and login issues
Windows update problems
Software errors or installation issues
Driver troubleshooting
Printer and device setup
Basic Wi-Fi, network, and sharing issues
Microsoft app and general PC problems
Cleanup, optimization, and basic guidance
Support is provided remotely via AnyDesk. Some problems may require in-person service, hardware repair, replacement parts, or data recovery, and may not be fully fixable through a remote session.
Please message me before ordering so I can confirm the issue can be handled remotely and recommend the right package. Consent form is mandatory.
Important: I do not help with hacking, bypassing passwords, illegal software, data theft, or anything that violates privacy or account security. Please back up important files before troubleshooting, especially for resets, storage issues, or major system changes.
Owner of At Ease IT Indy, providing honest and practical computer support.
Device:
Desktop
•
Laptop
•
Server
•
Printer
Operating system:
Windows
FAQ
Do you offer remote support?
Yes. Most Windows issues are handled remotely using a secure remote support session when possible.
Should I message you before ordering?
Yes, please message me first so I can confirm the issue can be handled remotely and recommend the correct package.
What Windows problems can you help with?
I can help with slow performance, software errors, Windows updates, driver issues, printer setup, basic network problems, startup/login issues, and general Windows troubleshooting. If you are unsure whether your issue falls into any of those categories, feel free to message me.
Can every issue be fixed remotely?
No. Some problems may require hardware repair, replacement parts, in-person service, or professional data recovery. I will let you know if the issue cannot be resolved remotely.
Do I need to back up my files first?
Yes. I strongly recommend backing up important files before troubleshooting, especially for storage issues, system repairs, resets, or major Windows changes.
What do you not help with?
I do not help with hacking, bypassing passwords, illegal software, data theft, account access violations, or anything that violates privacy or security. I only work on Windows-based devices.
Do you offer refunds?
Because this service is based on time, troubleshooting, and technical work performed, all completed orders are non-refundable. Please message me before ordering so I can review the issue and confirm whether it is appropriate for remote support.
Do I need to complete a remote support consent form?
Yes. Before I remotely access or troubleshoot your device, you must complete a remote support consent form confirming that you own or are authorized to use the device and that you give permission for remote troubleshooting.
How do I know you are a legitimate service?
I operate At Ease IT – Indy, a local computer support business based in Indianapolis, Indiana. You can view my business information, services, policies, and contact details on my website: www.aeitindy.com. I also require a remote support consent form before accessing any device.
