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English
$
USD
I will be your patient remote IT support and software training expert
Friendly ex Norton UHD Expert for Remote IT Support and Virus Removal
Hi, I'm Jaspal! After years as a Technical Support Specialist for Norton's Ultimate Help Desk (UHD), I left corporate metrics behind to focus entirely on genuinely helping everyday people.I specialize...
About this Gig
STRESSED BY A SLOW COMPUTER OR PRINTER HEADACHES?
Don't panic! I am an ex-Norton Ultimate Help Desk (UHD) specialist with a B.Tech in Computer Science. I offer premium remote IT support and friendly software tutoring.
WHAT I CAN DO FOR YOU:
- Speed up slow Windows or Mac computers. Wipe out stubborn malware and viruses.
- Setup and fix wireless printers/scanners.
- Fix Excel formulas, macros, and messy data.
- Patiently teach you how to use programs.
HOW IT WORKS:
- Message me your exact technology issue.
- We connect securely via AnyDesk or TeamViewer.
- Watch me fix your issues in real-time.
WHY CHOOSE ME?
I am incredibly patient and senior-friendly. I speak clear English. No confusing jargon. Your data security is my highest priority.
Please message me before ordering to discuss your project!
Device:
Desktop
•
Laptop
•
Mobile
•
Tablet
•
Printer
Operating system:
Windows
•
IOS
•
Android
FAQ
How do we connect for the remote session?
We will use secure and industry-standard tools like AnyDesk or TeamViewer. You simply download the application, share the connection ID, and you can watch me fix your system live on your screen. You have full control to disconnect at any time.
Is it safe to give you remote access to my computer?
Absolutely. Your data security is my highest priority. We use secure software like AnyDesk or TeamViewer, and you can see every single click I make live on your monitor. I never access your personal folders, and the connection completely breaks the moment we close the app.
Do you support Apple Mac computers as well as Windows?
Yes! Thanks to my technical background, I am fully equipped to troubleshoot both Windows (10/11 or older) and macOS operating systems, including Microsoft Office installations and printer driver issues on both platforms.
What if I am a slow learner or get confused easily?
Please do not worry at all! I left the corporate tech world specifically so I could slow down and help people without a timer rushing me. We will go step-by-step, we can repeat things as many times as you need, and I will never use confusing computer jargon.
How do the program training and Excel lessons work?
We jump on a voice call or chat while sharing screens. I will patiently guide you step-by-step through the software, showing you exactly where to click. I specialize in teaching seniors and beginners, so we go completely at your preferred pace with no confusing technical jargon.
How do I know this isn't a tech support scam?
That is a very smart question to ask. Unlike phone scammers who lock your computer or demand thousands of dollars, I am a verified professional with a degree in Computer Science and a background at Norton. Everything goes securely through Fiverr's protected platform.
Can you write down notes for me so I don't forget what I learned?
Yes, absolutely! If we are doing a lesson on Excel, Microsoft Word, or how to use a new program, I am happy to open a Notepad file directly on your computer screen and type out clear, simple notes that you can save and read whenever you want.
