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Fiverr Pro
English
$
USD
I will provide sales support, customer service and CRM assistance
About this Gig
Scale Your E-commerce Business with excellent Professional Support!
Are you overwhelmed by customer inquiries, backend operations, and administrative tasks? Stop juggling and start growing.
I am a professional Operations and Customer Support specialist with over 10 years of experience across customer service, sales support, administration, and operations. I help businesses manage their daily grind reliably, professionally, and in a timely manner.
I don't provide a generic service; I provide support tailored exactly to your business processes and instructions.
How I Can Assist You:
- Customer Excellence: Email/Chat support, inquiry handling, and issue resolution.
- E-commerce Ops: Order processing, coordination, and back-office support.
- Data & Admin: Data entry, CRM updates, customer data management, documentation, and record keeping.
- Sales & Coordination: Sales follow-ups, sales support, and vendor/client coordination.
Supported Platforms & Tools:
I am proficient in the ecosystems your business relies on:
Marketplaces: Shopify, Amazon Seller Central, eBay, Walmart Marketplace, Etsy, WooCommerce, TikTok Shop, Facebook/Instagram Shops. Payments & Ops: Stripe, PayPal, Shopify.
Purpose:
Business
FAQ
What type of sales support can you provide?
I can assist with customer inquiries, sales follow-ups, email and chat support, order coordination, CRM updates, lead follow-up, and other sales-related administrative tasks.
What customer service tasks can you handle?
I can handle customer inquiries, email and chat support, issue resolution, follow-ups, order-related queries, and general customer assistance.
Can you work with my CRM or other software?
Yes. I can work with CRM systems and business tools provided by the client. If you use a specific platform, please share the details before placing the order.
Can you provide ongoing support?
Yes. If you need regular or ongoing sales, customer service, or administrative support, please contact me so we can discuss your requirements.
Can you follow my company’s processes and instructions?
Absolutely. I can follow your SOPs, guidelines, scripts, workflows, and instructions to ensure the work is completed according to your business requirements.
Can I contact you before placing an order?
Yes, absolutely. I encourage buyers to message me before ordering if they have specific requirements, so I can recommend the most suitable package.
What experience do you have in sales support and customer service?
I have 10+ years of professional experience across customer service, sales support, retail, administration, operations, and client relationship management. I have handled customer inquiries, escalations, sales coordination, CRM and documentation, inventory and order management.
What types of projects have you handled?
I have worked on projects involving customer service operations, sales support, retail operations, client coordination, administrative processes, inventory and stock management, supply chain coordination, order and delivery coordination, financial-service operations, and back-office support.
