I will provide shopify customer support, email, live chat and paypal disputes
I will be your Shopify support expert, product listing specialist, Vendoo cross
About this Gig
I'm Muhammad Javed Aslam, a Customer Support Specialist with 3+ years of remote experience helping businesses in the USA, UK, Germany, France, and the Netherlands deliver fast, professional, and reliable customer service.
Services I Offer:
Live Chat Support (Website, Shopify & WooCommerce)
Email Support & Inbox Management
Order Tracking, Refunds & Returns
Complaint Resolution & Customer Follow-ups
Chargeback & PayPal Dispute Handling
Shopify Product Listing & Product Management
Social Media Customer Support (Facebook & Instagram)
Tools: Zendesk, Freshdesk, HubSpot, Salesforce, Zoho, Intercom, Gorgias, Shopify & WooCommerce.
Why Choose Me?
3+ years of eCommerce support experience
Fast, professional & customer-focused communication
Flexible availability based on your business needs.
Fluent in English, Urdu & Punjabi
Experienced with your existing toolsno extra software required
Committed to improving customer satisfaction and supporting your business growth
- Message me before ordering so we can discuss your requirements and choose the best package for your business.
My Portfolio
FAQ
Q1. How quickly do you respond to customer inquiries?
I provide prompt, professional support. Live chat is handled quickly during scheduled hours, and emails are answered within your required response time or SLA.
Q2. What services do you provide?
I offer live chat, email support, order management, refunds, returns, chargeback & PayPal dispute handling, Shopify product listing, and social media customer support.
Q3. Which tools do you use?
I work with Shopify, WooCommerce, Zendesk, Gorgias, Freshdesk, HubSpot, Salesforce, Zoho, Intercom, Gmail, Outlook, and can adapt to your preferred platform.
Q4. Can you work in my time zone?
Yes. I offer flexible working hours and can align with your business schedule to provide reliable support across different time zones. I am available 24/7.
Q5. How do you ensure customer satisfaction?
I communicate professionally, resolve issues efficiently, and represent your brand with care to improve customer satisfaction and encourage repeat business.
Q6. Do you offer custom packages?
Yes. I create custom packages based on your workload, support channels, business hours, and specific customer service requirements.
Q6: Why should I choose you?
I focus on professional communication, attention to detail, timely responses, and providing excellent customer support to help improve your customers' experience.
7. How do I get started?
Send me a message before ordering. We'll discuss your needs, tools, and workflow, and I'll recommend the best package for your business.

