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English
$
USD
I will troubleshoot and fix your computer or network issues remotely
Certified Network Security and IT Support
CompTIA Security+ and Cisco certified Technical Support Engineer with hands-on experience supporting enterprise environments for a global technology manufacturer.
I specialize in network security aud...
About this Gig
Computer down? Network acting up? Software won't cooperate? I'll connect remotely, diagnose the problem, and fix it while explaining what went wrong so it doesn't happen again.
I'm a CompTIA Security+ and Cisco certified Technical Support Engineer. Troubleshooting complex technical problems is my day job at a global technology manufacturer.
What I can help with:
- Slow or unresponsive computers
- Network and Wi-Fi connectivity issues
- Software errors and crashes
- Printer and peripheral problems
- Driver issues and failed updates
- Startup and boot problems
What makes me different:
- I fix the root cause, not just the symptom
- Plain-language explanations no geek-speak
- Fast, focused sessions that respect your time
- If I can't fix it, I'll tell you exactly why and what to do next
- U.S.-based veteran straightforward and reliable
Message me before ordering if you're unsure which package fits your situation.
Device:
Desktop
•
Laptop
•
Server
•
Router
•
Printer
Operating system:
Windows
•
Linux
•
OSX
•
Ubuntu
FAQ
How does the remote session work?
You download a free tool (TeamViewer or AnyDesk), share a one-time code with me, and I connect to your screen. You can watch everything I do in real time.
What if you can't fix my issue?
I'll tell you exactly what the problem is, why it couldn't be fixed remotely, and what your next steps should be. No runaround.
Is it safe to give you remote access to my computer?
Yes. The session is encrypted, you see everything on screen, and you can disconnect anytime. I only access what's needed to resolve your issue.
Can you help with business computers or just personal?
Both. Just note in the requirements if it's a business device, since some corporate environments have restrictions that may limit remote access.
What if the same issue comes back?
If the same issue recurs within 7 days, message me and I'll take another look at no charge. For longer coverage, check out the Ongoing Support add-on.
