I will manage your ecommerce customer service, orders, and messages

5.0
5.0

United States

I speak English, Spanish

4 orders completed

Hey, I'm Jaylen your remote tech specialist and Virtual Assistant

Hi! I'm Jaylen, a professional Virtual Assistant specializing in customer support and business operations. I help businesses provide exceptional customer service through email support, live chat, cus...
About this Gig

Are you looking for someone who can professionally manage your ecommerce customer service, live chat, and email support? Welcome youre in the right place.

Im Jaylen, a dedicated customer support specialist with experience assisting global online stores. I understand how critical fast, friendly, and accurate communication is for building trust and keeping customers satisfied. My role is simple:

Handle your customer support efficiently so you can focus on growing your business.


What I Can Help You With

  • Customer Service (Email, Social Media Messaging & Live Chat)
  • E-commerce support (Shopify, WooCommerce, Wix, Etsy, Amazon, etc.)
  • Managing returns, exchanges, refunds & chargebacks
  • Order tracking, updates, and issue resolution
  • Product information & inquiry handling
  • Store management and backend admin tasks

Availability

Monday Friday

9:00 AM 5:00 PM EST

What You Get

  • Fast, professional responses
  • Polished communication aligned with your brand voice
  • Organized and accurate support handling
  • Improved customer satisfaction
  • On-time delivery, every day

Still Have Questions?

Check out the FAQ or send me a message Im happy to talk through your needs and create the perfect support system for your

Social media platform:

Facebook

Twitter

Instagram

LinkedIn

Service type:

Technical support

Language:

English

Spanish

Timezone:

24/7

Support software:

Zoho Desk

Freshdesk

Salesforce

Liveagent

Knowledge base software:

Document 360

Confluence

Freshdesk

Reviews

1 reviews for this Gig
5.0

(1)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
Sort By
Most relevant
  • L
    image-docs

    leann_openwav

    US

    United States

    5

    A pleasure to work with. Excellent communicator. Brought valuable experience to the project.

    $200-$400

    Price

    4 weeks

    Duration

    Helpful?
    Yes
    No
Reviews

1 reviews for this Gig
5.0

(1)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
Sort By
Most relevant
  • L
    image-docs

    leann_openwav

    US

    United States

    5

    A pleasure to work with. Excellent communicator. Brought valuable experience to the project.

    $200-$400

    Price

    4 weeks

    Duration

    Helpful?
    Yes
    No