Browse categories
Explore
Fiverr Pro
English
$
USD
I will be your expert servicenow developer to fix, customize, and automate workflows
James C
About this gig
Enterprise ServiceNow Solutions from a 20-Year Veteran
Tired of "quick-fix" developers leaving your instance un-upgradeable? I am a former DevShop Manager with 20+ years of experience in the ITSM ecosystem. Ive lived the industrys evolutionfrom the foundational days of Remedy (2001) to the cutting edge of ServiceNow AI and custom integrations.
I have led development for major implementation partners like Infocenter and ISM. I dont just "vibe code"; I build stable, architectural solutions that respect ServiceNow best practices and ensure long-term platform health.
What I offer:
- OOB Enhancements: Precision customization of ITSM, CSM, HRSD, and Service Portals.
- Custom App Development: Building scalable, scoped apps tailored to your unique logic.
- Complex Integrations: Connecting ServiceNow via REST/SOAP and modern AI middleware.
- Legacy Support: Navigating old configurations and modernizing them for 2026.
Based in Smyrna, GA, I provide clear communication and a professional SDLC approach. Let's make your platform work for you.
Please message me before ordering to discuss your technical requirements!
Get to know James C
James C
Senior ServiceNow Architect ITSM Expert
- FromUnited States
- Member sinceJan 2026
Languages
English
I have over 20 years of IT experience in the analysis, design, deployment, and programming of enterprise information systems. I am a ServiceNow Implementation Specialist with extensive expertise in ServiceNow Suite and legacy Remedy platforms. I have a proven track record of bridging the gap between legacy ITSM architecture and modern AI-driven automation.
Other Software Development Services I Offer
FAQ
Do you follow ServiceNow Best Practices?
Absolutely. My philosophy is 'Out-of-the-Box First.' I focus on sustainable architecture that ensures your instance remains upgradeable and maintains high performance. I prioritize Flow Designer and IntegrationHub over heavy custom scripting whenever possible.
Can you help with Cross-Module Integrations?
Yes. I specialize in complex integrations using IntegrationHub, REST/SOAP APIs, and PowerShell. Whether you need to connect ServiceNow to Azure, Jira, or custom 3rd party tools, I build robust, error-handled integration pipelines.
What versions of ServiceNow do you support?
I am experienced with all modern releases, including Xanadu, Washington, and Vancouver. I can also assist with 'Rescue' projects for older legacy instances that need modernization or health-check audits.
Are you available for long-term architectural consulting?
es. While I offer specific 'Gigs' for rapid prototyping and troubleshooting, I am available for long-term strategic planning, instance health audits, and mentoring your internal development team.
