I will handle your customer support via chat and email to boost client satisfaction
Offrez a vos clients une experience sans barriere linguistique
About this Gig
Are you losing time replying to customer messages? Or worried about missing important client emails?
I will provide professional chat & email support to keep your customers happy and your business running smoothly.
- Answer customer inquiries quickly & politely
- Handle complaints with empathy
- Organize and manage your inbox
- Bilingual support: English & French
With 6+ years of experience in customer service (technical support, travel agency and after-sales service), I guarantee fast, reliable, and friendly communication.
Focus on growing your business Ill take care of your customers!
Social media platform:
•
•
Service type:
Non-technical support
Language:
English
•
French
Timezone:
UTC nighttime
Support software:
Freshdesk
•
Salesforce
Knowledge base software:
Freshdesk
My Portfolio
FAQ
Can you use my customer support software?
Yes, I can use any system (Zendesk, Freshdesk, Intercom, Gmail, Outlook, etc.).
Can you handle multiple clients at the same time?
Yes, I am trained to manage multiple chats/emails efficiently without compromising quality.
Do you provide phone support?
No, I'm specialized only in chat & email support.
Can I spread the hours across several days?
Absolutely! The hours included in your package can be spread depending on your needs and my availability.
Is my customer data safe with you?
100%. Confidentiality and professionalism guaranteed.

