I will provide professional customer support using freshdesk
Customer Support and Virtual Assistant, Freshdesk, Intercom
About this Gig
Need a reliable customer support to manage customer inquiries and keep your customers happy?
You're in the right place.
I provide professional customer support through Freshdesk, Intercom, Email, and Live chat platforms.
Services Include:
- Responding to customer inquiries
- Ticket management and resolution
- Email support
- Follow up with customers
- Escalation of complex issues
- Maintaining professional customer communication.
Social media platform:
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•
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TikTok
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Telegram
Service type:
Non-technical support
Language:
English
Timezone:
24/7
Support software:
Freshdesk
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Zendesk
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Intercom
FAQ
What customer support platforms do you work with?
I can work with Freshdesk, Intercom, email support systems, live chat platforms, and other customer service tools.
Can you follow our existing customer support guidelines?
Yes. If you have SOPs, templates, FAQs, or brand guidelines, I will follow them to ensure consistent communication with customers.
Do you provide phone support?
Yes.
Can you learn our products or services before providing support?
Absolutely. I take time to understand business, products, services, and customer expectations so I can provide professional and accurate support.
Do you offer long-term customer support services?
Yes. I am open to both short-term and long-term customer support projects.

