I will customer success and technical support consultant

Venezuela

I speak Spanish

Implementation and Support Consultant

I am a consultant and customer service specialist with a solid track record in account management, back-office operations, and technical support for local and international environments. I have proven...
About this Gig

Are you looking for a reliable, professional, and results-driven specialist to handle your clients? You are in the right place!


With a solid background and years of experience in Customer Success and back-office operations, I know exactly how to turn a complex technical issue into a positive experience. I am an expert in handling CRM platforms like Salesforce and delivering top-tier multichannel care.


What I offer:

* Multichannel Assistance: Fast and empathetic responses via chat, email, or tickets.

* Technical Support: Troubleshooting, incident resolution, and guidance.

* Customer Success: Proactive communication to keep your clients loyal.

* Back-Office Operations: Data entry, CRM management, and admin workflows.


Why choose me?

* KPI-Driven: Focused on response time, first-contact resolution, and CSAT.

* Remote-Ready: Fully equipped for stable, high-performance work.


Please contact me before placing an order to discuss your project!

Language:

French

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Italian

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Other

Timezone:

UTC daytime