AI Insurance Claims Intake Automation System
I build a custom AI-powered workflow that automates the intake, review, and routing of insurance claims, so your team stops manually reading submissions, chasing missing documents, and re-typing information into your claims system by hand.
What the system does:
- Accepts claims from your existing intake channels (e.g online form, email)
- Reads the submission and any attached documents, and extracts the key claim details like the policy number, claimant information, and incident details from the submission and supporting documents.
- Checks the submission against your required fields and flags anything missing
- If information is missing, automatically sends the claimant a clear message explaining exactly what's needed, so your team isn't chasing it manually
- Once a claim is complete, prepares a structured summary and routes it to the right team or reviewer
- Notifies your claims team the moment a new claim is ready for review, with all the extracted details in one place