I will ecommerce management professional customer service order handling and support

5.0
5.0

Italy

I speak English, Italian, Spanish

50 orders completed

I'm Jessica a digital experience alchemist, weaving magic into every corner of e-commerce and customer care. Crafting unforgettable moments online is not just my job—it's my calling. Professionally, ...
About this Gig

Complete E-Commerce Management Services:


  • Customer Management: Order confirmations, cross-sell, WhatsApp chat conversion, abandoned cart recovery, support, and inventory management. (WhatsApp, Email, Facebook, Instagram)
  • Order Handling: Order processing, returns management, shipping tracking, logistics provider interaction, manual order creation.
  • Product Management: Product research, catalog updates, description and image optimization, pricing management.
  • Inventory Management: Stock monitoring, supplier management, demand forecasting.
  • Website Development: Site functionality, content updates, user experience (UX) optimization.
  • Payment & Security: Payment security, payment service provider collaboration, data security.
  • Partnership Development: Identifying and negotiating with partners, managing relationships.
  • Social Media Management: Social profile management, influencer collaborations.

Social media platform:

Facebook

•

Instagram

•

Other

Service type:

Technical support

Language:

English

•

Italian

•

Spanish

Timezone:

24/7

Support software:

Other

Knowledge base software:

Liveagent

Reviews

7 reviews for this Gig
5.0

(7)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    4.9
  • Value of delivery
    5
Sort By
Most relevant
  • C

    catholically

    IT

    Italy

    5

    Jessica is a structured professional with deep understanding of Customer Service. Will certainly connect again.

    $50

    Price

    3 days

    Duration

    Helpful?
    Yes
    No
  • A
    image-docs

    angelosorbello

    IT

    Italy

    5

    Molto professionale

    $50

    Price

    13 days

    Duration

    Helpful?
    Yes
    No
  • G
    image-docs

    giacomocolom303

    IT

    Italy

    5

    Sono rimasto piacevolmente colpito dalla professionalità di Jessica. Sempre molto disponibile e attenta ai dettagli! Consiglio assolutamente

    $50

    Price

    2 days

    Duration

    Helpful?
    Yes
    No
  • M

    mario__b

    IT

    Italy

    Ongoing collaboration
    4.7

    Meticolosa, collaborativa e disponibile

    $50

    Price

    2 days

    Duration

    Helpful?
    Yes
    No
  • M

    mg__thomas

    NL

    Netherlands

    5

    Non posso fare altro che elogiare il servizio clienti offerto da Jessica. Ho avuto il piacere di interagire con Lei e sono rimasto estremamente soddisfatto dell'esperienza. La sua attenzione al cliente è impeccabile: è stata rapida nel rispondere alle domande, sempre cortese e estremamente professionale....

    $50

    Price

    2 days

    Duration

    Helpful?
    Yes
    No
Reviews

7 reviews for this Gig
5.0

(7)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    4.9
  • Value of delivery
    5
Sort By
Most relevant
  • C

    catholically

    IT

    Italy

    5

    Jessica is a structured professional with deep understanding of Customer Service. Will certainly connect again.

    $50

    Price

    3 days

    Duration

    Helpful?
    Yes
    No
  • A
    image-docs

    angelosorbello

    IT

    Italy

    5

    Molto professionale

    $50

    Price

    13 days

    Duration

    Helpful?
    Yes
    No
  • G
    image-docs

    giacomocolom303

    IT

    Italy

    5

    Sono rimasto piacevolmente colpito dalla professionalità di Jessica. Sempre molto disponibile e attenta ai dettagli! Consiglio assolutamente

    $50

    Price

    2 days

    Duration

    Helpful?
    Yes
    No
  • M

    mario__b

    IT

    Italy

    Ongoing collaboration
    4.7

    Meticolosa, collaborativa e disponibile

    $50

    Price

    2 days

    Duration

    Helpful?
    Yes
    No
  • M

    mg__thomas

    NL

    Netherlands

    5

    Non posso fare altro che elogiare il servizio clienti offerto da Jessica. Ho avuto il piacere di interagire con Lei e sono rimasto estremamente soddisfatto dell'esperienza. La sua attenzione al cliente è impeccabile: è stata rapida nel rispondere alle domande, sempre cortese e estremamente professionale....

    $50

    Price

    2 days

    Duration

    Helpful?
    Yes
    No