I will be your customer support representative, VA

Jesca

Uganda

I speak English

109 orders completed

HI Investor

I’m Jesca, an experienced executive Virtual Assistant with hands-on experience supporting short-term rental businesses. I specialize in Airbnb and property management support, guest communication, r...
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Level 2

Has met high performance criteria and has a proven track record for meeting client expectations.

About this Gig

Expert Customer Support & Virtual Assistant | E-commerce & Airbnb Management


Hi, I'm Jesca, a results-driven Virtual Assistant with over 5 years of experience in customer support, guest communication, and business operations. I specialize in supporting e-commerce brands and Airbnb property owners, helping them streamline tasks, manage growth, and boost customer satisfaction.


Expert in handling high volumes of customer inquiries

Skilled in using Gorgias, Zendesk, Freshdesk, Help Scout, and more

Social media & multi-channel support

Airbnb & short-term rental guest messaging & coordination

Calendar, inbox & booking management

Professional, empathetic, and solutions-focused communication


Let's work together to elevate your customer experience and take the stress out of daily operations!

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be your customer support representative, VA
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be your customer support representative, VA

Purpose:

Business

Work model:

Project-based

•

Daily

•

Weekly assistance

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