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English
$
USD
I will be a support agent for your web hosting company
About this Gig
Great support differentiates a web hosting company from the rest, I am always willing to go the extra mile to help clients with fast, knowledgeable & polite support. I can adapt to different situations and remain professional, even when dealing with difficult or rude clients.
Here is my experience:
- 12+ years in the web hosting industry.
- L1-L2 Technical Support, or Sales/Billing Support, or both.
- 10 years of experience providing helpdesk support, primarily via ticket, live chat, & email.
- 12 years of experience with cPanel/WHM and 6+ years with DirectAdmin, Plesk, AApanel, CyberPanel, Virtualizor, SolusVM, Virtfusion & Proxmox.
- Firm grip on WHMCS, Blesta, & Clientexec.
- I have a strong grip on PHP, HTML, CSS, MySql, PHPMyAdmin, DNS, Apache, mail server, and basic Linux.
- Server/VPS setup, Virtualization & Management.
- Managed WordPress web hosting.
I focus on:
Solve client's website issues/bugs
Backups & Restoring
Migrations
Optimizing client's slow website
Processing orders, transactions, and refunds
Analyzing client's feedback
Social media, WHT, LET forum posts & responses
+Everything it takes to solve the ticket.
If you have any questions please message me and let's get started.
Reviews
2 reviews for this Gig
| (2) | ||
| (0) | ||
| (0) | ||
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| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
N 
nickjames
United Kingdom
Nabeel, Is a professional, polite and proactive person. I am extremely happy with the consulting session and look forward to working with Nabeel again.
Up to $50
Price
5 days
Duration
Helpful?B bobcat019
Repeat Client
United Kingdom
The work and service support from Naby is extremely impressive, Especially the communication skills! I believe there’s nothing he cannot do when it comes to this type of work. I will definitely be using his services again and again and I recommend others to do the same.
Up to $50
Price
2 days
Duration
Helpful?
Reviews
2 reviews for this Gig
| (2) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
N nickjames
United Kingdom
Nabeel, Is a professional, polite and proactive person. I am extremely happy with the consulting session and look forward to working with Nabeel again.
Up to $50
Price
5 days
Duration
Helpful?B bobcat019
Repeat Client
United Kingdom
The work and service support from Naby is extremely impressive, Especially the communication skills! I believe there’s nothing he cannot do when it comes to this type of work. I will definitely be using his services again and again and I recommend others to do the same.
Up to $50
Price
2 days
Duration
Helpful?
