I will manage your customer messages

United Kingdom

I speak English

27 orders completed

Professional but friendly

I am a 28-year-old single mother. With a range of different life and job experiences. Looking to find a way to make some extra money to support myself and my son.
About this Gig

Running a small business is stressful enough; replying to messages all day shouldn't slow you down.


I will reply to your customer messages in a friendly, natural and professional way, helping you keep customers happy and increase your chances of making a sale.


I understand how important tone is, no robotic replies, no awkward wording. Just real, human responses that fit your brand.


I can help with:

  • Etsy messages
  • Instagram DMs
  • Facebook messages
  • Website enquiries
  • General customer questions


Whether you're overwhelmed with messages or just want someone reliable to handle them, I've got you.


I also pay attention to:

  • Fast response times
  • Clear communication
  • Subtle upselling when appropriate
  • Keeping your customers engaged


If you have specific ways you like to reply, I can follow your style, or I can create one for you.


Message me before ordering if you have any questions.

Messaging platform:

Email

Social media

Live chat

Language:

English

Work model:

Project-based

Weekly assistance

Monthly retainer

Industry:

Animals & pets

E-Commerce

Retail & wholesale

Purpose:

Business

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