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Fiverr Pro
English
$
USD
I will audit your customer journey and build your email strategy
Joanne
About this gig
I help you turn first-time buyers into loyal customers with email journeys that run on their own.
I've designed and run always-on CRM journeys at scale, including multi-market onboarding and churn journeys at Disney+.
WHAT YOU CAN ORDER
- A CRM audit of your current emails and flows
- Journey maps: welcome, abandoned cart, post-purchase, win-back
- Customer segmentation
- Email copy and design direction
- A campaign calendar
HOW IT WORKS
- You share your platform access or exports and your goals.
- I review your customer journey and where people drop off.
- I deliver the strategy, journey maps and emails, ready to build or already built.
NOT INCLUDED
Paid ads, ongoing account management, SMS compliance advice, or building a new platform from scratch.
FAQ
- Which platforms do you work with? Braze and Salesforce Marketing Cloud in depth. Tell me yours and I'll confirm before you order.
- Do you build the flows or only plan them? The Standard and Premium packages include setup in your platform.
- I'm just starting out. Is this for me? Yes. Start with the Standard package to get t
Get to know Joanne
Joanne
Creative Brand Growth and Automation
- FromUnited Kingdom
- Member sinceJul 2022
Languages
English, French
I’m a hands-on Brand & Growth Marketing specialist with a background in tech, entertainment and digital product management.
I’ve worked with brands including The Walt Disney Company / Disney+ and the Financial Times.
My approach sits at the intersection of brand, marketing, product and creative. I can help you shape the strategy, but I’m also the person who can get into the details and build the assets, campaigns and journeys needed to bring it to life.
FAQ
Which platforms do you work with?
Braze and Salesforce Marketing Cloud in depth. Tell me yours and I'll confirm before you order
Do you build the flows or only plan them?
The Standard and Premium packages include setup on your platform.
I'm just starting out. Is this for me?
Yes. Start with the Standard package to get the three most important flows.
