I will setup fresha salon booking rebooking fresha winback client retention automation


About this gig
Hello!
Are you losing salon clients after their first appointment, or struggling to get them to rebook?
Ill help you turn Fresha into a stronger client retention and rebooking system that keeps customers coming back.
Ill set up and organise your Fresha salon booking workflow, including rebooking campaigns, client win back, followup messaging, appointment reminders and retention focused customer journeys. The goal is to reduce missed followups, reactivate inactive clients and create a smoother path from appointment to repeat booking.
WHAT I OFFER
Fresha booking workflow setup
Client rebooking automation
Inactiveclient win back campaigns
Appointment followup structure
Customer retention workflow
Salon/spa client segmentation
Testing and workflow guidance
fresha setup
fresha automation
fresha booking
client retention
salon automation
fresha salon
fresha rebooking
winback campaign
salon marketing
booking automation
client winback
repeat bookings
appointment followup
customer retention
salon crm
lets build a Fresha system that helps turn more one time bookings into repeat clients.
Get to know Joe Hart
Email marketing
- FromUnited Kingdom
- Member sinceApr 2026
Languages
English, Spanish, French, German
FAQ
. What do you need from me to set up my Fresha automation?
I’ll need access to your Fresha account, your current booking/client setup, your preferred followup approach, and details about your salon services and target clients.
Can you set up rebooking reminders for clients after their appointments?
Yes. I can structure a rebooking workflow that encourages clients to return at the right time based on your appointment and retention strategy.
Can you create a win-back system for inactive salon clients?
Yes. I can set up a win back workflow designed to re engage clients who have not booked again and encourage them to return.
Can you separate new, returning and inactive clients?
Yes. I can help organise your client segments so your follow ups and retention campaigns are more relevant to each customer group.
Will you test the Fresha workflows before delivery?
Yes. I’ll review and test the setup to make sure the workflow is organised correctly and works as intended before completing the order.
Can you customise the messages for my salon or spa?
Yes. I can tailor the followup and winback messaging to your salon, services, brand voice and customer journey rather than using generic copy.
Can you help me improve repeat bookings, not just set up Fresha?
Yes. The focus is on creating a practical rebooking and client retention system that helps move customers from their first appointment toward repeat bookings.
Do you work with salons, spas and beauty businesses?
Yes. This service is designed specifically for salons, spas, beauty professionals and appointment-based businesses using Fresha.

