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I will provide exceptional customer support thru live chat support

Philippines

I speak English
Hello! I am Jomar, Your responsible Virtual Assistant. I do anything related to computers and the Internet. I am proficient at Web research, Data Scraping, Social Media Research, Copy-Paste, Typing, ...
About this Gig

You will have a customer support specialist that has 5 years of experience as live chat support and email support specialist. You will have a customer support specialist who is experienced in:


·       Responding to customers on chat in a timely manner while handling 4 chats concurrently

·       Suggesting, promoting, and guiding customers on pre-sales inquiry

·       Showing empathy and understanding to the customers

·       Helping customers in troubleshooting issues or basic setup with their products

·       Assisting customers in creating tickets and/or processing requests

·       Entering customer data and other important information into the system


If you are looking for a motivated, safe set of hands to take the weight of this role off your shoulders and work with you to get the job done RIGHT, just message me so we can discuss the details.


-Jomar

Social media platform:

Facebook

Twitter

Instagram

LinkedIn

Service type:

Technical support

Language:

English

Spanish

Timezone:

24/7

Support software:

Zoho Desk

Freshdesk

Zendesk

Salesforce

Liveagent

Knowledge base software:

Document 360

Confluence

Freshdesk