I will handle paypal disputes and chargeback as your virtual assistant
About this Gig
Hi! Im Kai,
A professional Customer Support Virtual Assistant from the Philippines with 5+ years CSR experience and 3 years freelancing. I provide fast, reliable, and professional support for eCommerce, subscription, retail, and travel businesses, helping you keep your customers happy while you focus on growing your business.
I can handle:
- Handle Zendesk tickets, emails, and social messages efficiently (average 1 ticket every 5 minutes)
- Manage PayPal, Stripe, Mollie disputes and chargebacks professionally
- Respond to Facebook comments & Trustpilot reviews
- Process orders, refunds, and subscription updates
- Deliver daily summary reports recapping all tasks completed
With my services, your customers get prompt, professional, and empathetic support, and you get peace of mind knowing your business operations are in reliable hands.
Message me for fast, efficient, and professional customer support VA services!
Lets keep your customers happy contact me now!
Messaging platform:
•
SMS
•
Social media
•
Live chat
Language:
English
Work model:
Project-based
•
Weekly assistance
•
Monthly retainer
Industry:
Beauty & cosmetics
•
E-Commerce
•
Travel & tourism
Purpose:
Business
My Portfolio
FAQ
Which platforms do you use?
Zendesk, Gmail, Facebook, Trustpilot, and payment systems like PayPal, Stripe, and Mollie.
How quickly do you handle tickets, disputes, or chargebacks?
I handle customer support tickets efficiently, averaging 5 minutes per ticket, while chargebacks and disputes typically take 20–30 minutes, depending on complexity.
Do you provide reports?
Yes, I provide daily summary reports with a complete recap of your customer support activity: tickets handled, time spent, tasks completed, and work logs.
Can you work with eCommerce, subscription, retail, or travel businesses?
Absolutely! I have experience supporting eCommerce, subscription, retail, and travel businesses, ensuring customers are happy and issues are resolved promptly.
Can I request extra hours or ongoing support?
Yes! If you need more hours, higher ticket volume, or full-time support, please contact me for a custom offer.

