I will smartico bitrix24 CRM expert smartico gamification igaming CRM retention journey

United Kingdom

I speak English

i handle the uncommon parts of your business CRM

Most CRM freelancers know Salesforce and HubSpot. I work where they don't: Zoho with Claude AI connected through MCP, Kommo salesbots for WhatsApp in Spanish, Smartico gamification for iGaming, and As...

About this Gig

Players deposit once and disappear? I build Smartico journeys and gamification that bring them back for the second deposit and keep VIPs playing.

Most operators use only a fraction of Smartico. Missions, badges, levels, tournaments, wheels and the loyalty store only work when they're tied to player segments and the right trigger at the right time.

What I build:

Lifecycle journeys: welcome, FTD to second deposit, reactivation, win back and VIP
Missions, badges, levels and tournaments
Mini games like wheels and scratch cards
Loyalty store setup
Player segments from deposit, wagering, game and product behavior
Campaigns across email, SMS, push and on site popups
Weekly reports on retention, reactivation and bonus cost

Every journey is checked against your bonus budget, so retention doesn't quietly eat your GGR.

Before ordering, tell me if you run casino, sportsbook or both, and which journeys are live now.