I will manage your cpanel, cloud servers, and database clusters
About this Gig
Are server issues or web app bugs slowing down your business?
I am a specialized IT Support Professional and SaaS founder with extensive experience providing Level 1 and Level 2 technical support. I understand that downtime costs money, and I am here to ensure your web applications, servers, and database clusters run seamlessly.
Whether you need a quick fix for a functional error or ongoing management for your infrastructure, I've got you covered.
️ My Expertise Includes:
- L1 & L2 Helpdesk Support: Ticket resolution and user assistance.
- Server Management: Deployment and maintenance of virtual servers (specialized in environments like Hetzner and cPanel).
- Database Management: Cluster configuration and troubleshooting (MongoDB Atlas, Supabase, etc.).
- Web App Troubleshooting: Diagnosing and fixing functional errors to restore operational stability.
- Domain & Hosting: Configuration, DNS routing, and SSL management (Namecheap and similar platforms).
Why Work With Me? I don't just fix problems; I provide structured technical solutions. I bring a founder's mindset to your tech stack, ensuring reliability and security.
Please send me a message BEFORE placing an order so we can evaluate you
Operating system:
Windows
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Linux
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Unix
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Vmware
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BSD
FAQ
Do you offer ongoing monthly support for my business?
Yes! I can act as your dedicated L1/L2 technical support partner on a monthly retainer to manage tickets and monitor your servers. Let's chat to create a custom offer.
What if I don't know exactly what is wrong with my server/app?
No problem. You can order the Basic package for a deep diagnostic, and I will identify the root cause of the functional error or connection drop.
