I will be your customer support agent

Kenya

I speak English

5 orders completed

Hello and welcome! I'm a writer and virtual assistant with 6+ years of experience helping clients stay organized and get their message across. I create a clean, compelling content blog post, emails, s...

Level 1

Has met certain performance criteria and shows strong potential in the marketplace.

About this Gig

Professional Customer Service Representative Hands-on experience managing Shopify accounts, Instacart, and platform operations so your customers always feel heard, valued, and taken care of.

What I Can Handle For You

  • Email support
  • Live chat support
  • Ticket management
  • Social media DMs & comments

Why Work With Me

  • Experienced with Zendesk, Salesforce, Freshdesk, and more
  • Professional and clear communication
  • Adaptable to your brand's voice and guidelines
  • Detail oriented and genuinely empathetic

Whether you're an e-commerce store, a growing startup, or a busy entrepreneur I'll keep your customer experience running smoothly, so you can focus on growing your business.

Social media platform:

Facebook

Twitter

Instagram

LinkedIn

TikTok

Service type:

Non-technical support

Language:

English

Timezone:

24/7

Support software:

Zoho Desk

Zendesk

Salesforce

Knowledge base software:

Freshdesk

Zoho