I will manage your e commerce and dropshipping customer service

Pakistan

I speak English, German, Spanish

Efficiency, Accuracy, and Trust You Deserve

I'm Hassan Khan, CEO of Ventrax Outsourcing, an offshore agency providing Customer Support, Virtual Assistance, Taxi Dispatch, Restaurant Order Taking, Courier and Logistics, Accounting and Bookkeepin...
About this Gig

Running a Shopify store is a full-time joband getting stuck answering the same "Where is my order?" message fifty times a day takes your focus away from scaling. I take customer support completely off your plate so you can focus on driving traffic and growing your sales.


What I bring to your team:


  • Fast Live Chat & Email Replies: Instant, clear communication to prevent abandoned carts right at checkout.
  • Order & Dispute Resolution: Seamless handling of tracking updates, returns, exchanges, and refunds to protect your payment processors.
  • Helpdesk & Inbox Management: Expert organization using Gorgias, Zendesk, Freshdesk, Tidio, or Shopify Inbox.
  • SOP & Template Creation: Building custom response flows so your store maintains a professional, consistent tone.


With 2+ years managing real e-commerce operations across chat, email, and phone queues, I deliver quick, natural solutionsno robotic scripts.

Drop me a message with your store link and current support setup to review your workflow.

Industry:

Other

Platform:

Shopify

Language:

English