I will manage your e commerce and dropshipping customer service

Pakistan

I speak English

Efficiency, Accuracy, and Trust You Deserve

Hi, I'm Muhammad Hasan, a Customer Support Virtual Assistant with 3+ years of experience providing professional support for eCommerce and digital businesses. My expertise includes: Inbound Call Supp...
About this Gig

Running a Shopify store is a full-time joband getting stuck answering the same "Where is my order?" message fifty times a day takes your focus away from scaling. I take customer support completely off your plate so you can focus on driving traffic and growing your sales.


What I bring to your team:


  • Fast Live Chat & Email Replies: Instant, clear communication to prevent abandoned carts right at checkout.
  • Order & Dispute Resolution: Seamless handling of tracking updates, returns, exchanges, and refunds to protect your payment processors.
  • Helpdesk & Inbox Management: Expert organization using Gorgias, Zendesk, Freshdesk, Tidio, or Shopify Inbox.
  • SOP & Template Creation: Building custom response flows so your store maintains a professional, consistent tone.


With 2+ years managing real e-commerce operations across chat, email, and phone queues, I deliver quick, natural solutionsno robotic scripts.

Drop me a message with your store link and current support setup to review your workflow.

Industry:

Other

Platform:

Shopify

Language:

English