I will be your personal virtual assistant and administrative secretary

4.9
4.9

Nigeria

I speak Yoruba, English

1,600 orders completed

Gig Summary

Your Trusted Virtual Administrative Assistant

My name is Joy, and I own Joy Management Services. I offer excellent Business and project management, administrative assistance, customer service, and operations management services to businesses and ...

Buyers keep returning

Joy has an exceptional number of repeat buyers

Level 2

Has met high performance criteria and has a proven track record for meeting client expectations.

Highly Responsive

Known for exceptionally quick replies

What people loved about this freelancer

About this Gig

Thank you for checking out my Gig. It's a pleasure to have you here!


I am Joy, and I have half a decade work experience offering administrative and management services to over 500 clients( Most likely one would be in your industry across 6 continents.


List of services I can offer includes 

Online Business Management - (System, structure & Process)

CRM & Email Management

Executive & Administrative Assistance

Project Management

Data Entry, Formatting and Cleaning

Lead Generation

Taking Meeting Notes

Customer Service

Calendar Management

Transcription

Ecommerce Store customer management (Email & Live Chat)

Social Media Management

Basic Video & Image Editing

Internet Research

Email Marketing (if you have the content available)

Podcast Management and other administrative-related tasks.

I am also open to working with you on niche-specific projects that relates to your industry


I am proficient with using:

Marketing 360

Mailchimp

Hootsuite, Buffer, Business Suite

Calendly

Google workspace tools (mail, calendar, task, drive, doc, google sheets etc)

Google Calendar

Microsoft

Canva

Trello

Wix, Shopify, Wordpress e.t.c


I look forward to growing your business while working with you.

Joy.

Purpose:

Business

Work model:

Project-based

Weekly assistance

Monthly retainer

Clients I’ve worked with
Super-Dry

Super-Dry

Air-Condition Services

I offered email management and customer support services I handled client query used organization SOP to handle inquiries in both English and French ( Even though I wasn't a fluent speaker, I used software alongside my basic French knowledge

May 2024

My Portfolio

Reviews

565 reviews for this Gig
4.9

(533)
(26)
(3)
(3)
(0)
Rating Breakdown
  • Seller communication level
    4.9
  • Quality of delivery
    4.9
  • Value of delivery
    4.9
Sort By
Most relevant
  • N
    image-docs

    nikki_savoy

    US

    United States

    3

    Joy did what was requested, so overall I’d have to say the experience was good. But lesson learned for me and recommendation for others looking for a VA. Be very specific about what you’re looking for and why. She could have asked more questions to ensure she had a better understanding of what I was...

    $100-$200

    Price

    8 days

    Duration

    J
    image-docs

    Seller's Response

    Helpful?
    Yes
    No
  • C
    image-docs

    chichienu

    US

    United States

    Ongoing collaboration
    5

    I have worked with Joy in the past and as always she did an amazing job. I asked her to work on something different than in the past and she thoroughly exceeded my expectations. I will definitely be hiring her again. 😊👏🏾👏🏾

    $50-$100

    Price

    11 days

    Duration

    Helpful?
    Yes
    No
  • D

    donicalallen

    JM

    Jamaica

    Ongoing collaboration
    5

    Absolutely amazing VA support throughout our summit! She helped coordinate speakers, supported the audience, and made sure everything flowed smoothly behind the scenes. What stood out most was how proactive she was — she stepped into areas that weren’t even part of the SOP or job description and stayed...

    $50

    Price

    1 day

    Duration

    Worksample image
    Helpful?
    Yes
    No
  • D

    donicalallen

    JM

    Jamaica

    Ongoing collaboration
    5

    Joy was incredible to work with during our summit. She was organized, responsive, and always one step ahead when it came to speaker coordination and audience support. She went beyond what was asked, stepped in wherever help was needed, and stayed committed even during extended hours. Her initiative and...

    $50

    Price

    3 days

    Duration

    Worksample image
    Helpful?
    Yes
    No
  • P
    image-docs

    photomj

    US

    United States

    Ongoing collaboration
    5

    Repeat Buyer. Joy does excellent work and I have already booked another Gig with her. She pays attention to detail and asks appropriate questions. She would make a great addition to any team.

    $50

    Price

    4 days

    Duration

    Worksample image
    Helpful?
    Yes
    No
Reviews

565 reviews for this Gig
4.9

(533)
(26)
(3)
(3)
(0)
Rating Breakdown
  • Seller communication level
    4.9
  • Quality of delivery
    4.9
  • Value of delivery
    4.9
Sort By
Most relevant
  • N
    image-docs

    nikki_savoy

    US

    United States

    3

    Joy did what was requested, so overall I’d have to say the experience was good. But lesson learned for me and recommendation for others looking for a VA. Be very specific about what you’re looking for and why. She could have asked more questions to ensure she had a better understanding of what I was...

    $100-$200

    Price

    8 days

    Duration

    J
    image-docs

    Seller's Response

    Helpful?
    Yes
    No
  • C
    image-docs

    chichienu

    US

    United States

    Ongoing collaboration
    5

    I have worked with Joy in the past and as always she did an amazing job. I asked her to work on something different than in the past and she thoroughly exceeded my expectations. I will definitely be hiring her again. 😊👏🏾👏🏾

    $50-$100

    Price

    11 days

    Duration

    Helpful?
    Yes
    No
  • D

    donicalallen

    JM

    Jamaica

    Ongoing collaboration
    5

    Absolutely amazing VA support throughout our summit! She helped coordinate speakers, supported the audience, and made sure everything flowed smoothly behind the scenes. What stood out most was how proactive she was — she stepped into areas that weren’t even part of the SOP or job description and stayed...

    $50

    Price

    1 day

    Duration

    Worksample image
    Helpful?
    Yes
    No
  • D

    donicalallen

    JM

    Jamaica

    Ongoing collaboration
    5

    Joy was incredible to work with during our summit. She was organized, responsive, and always one step ahead when it came to speaker coordination and audience support. She went beyond what was asked, stepped in wherever help was needed, and stayed committed even during extended hours. Her initiative and...

    $50

    Price

    3 days

    Duration

    Worksample image
    Helpful?
    Yes
    No
  • P
    image-docs

    photomj

    US

    United States

    Ongoing collaboration
    5

    Repeat Buyer. Joy does excellent work and I have already booked another Gig with her. She pays attention to detail and asks appropriate questions. She would make a great addition to any team.

    $50

    Price

    4 days

    Duration

    Worksample image
    Helpful?
    Yes
    No