I will be your chat or email support

India

I speak Malayalam, English, Hindi, Tamil

1 order completed

Hi, I’m Sophia, A Virtual Assistant & Client Support Professional with 27+ years of experience in administration, customer service, HR, and operations. I help busy entrepreneurs and businesses save ti...
About this Gig

Are you looking for a friendly, reliable, and professional customer support representative for your business?

I have 27+ years of experience in client support, administration, and operations, helping businesses provide fast, accurate, and friendly service to their customers.

I can handle:

  • Live Chat Support (website or app)
  • Responding to Customer Queries
  • Providing Product/Service Information
  • Handling Complaints Professionally
  • Updating Customer Records in CRM

Why choose me?

27+ years of experience in customer service

Excellent written communication in English

Quick learner of your business systems

Friendly, calm, and solution-focused

I ensure every customer leaves the conversation feeling heard, respected, and satisfied.

Lets work together to make your customers feel valued and your business shine!

Social media platform:

Facebook

Instagram

Service type:

Non-technical support

Language:

English

Hindi

Timezone:

24/7

Support software:

Zoho Desk

Freshdesk

Zendesk

Knowledge base software:

Document 360

Freshdesk

Zoho