I will do salesforce admin and developer support

1. Org Setup & User Management

• Company Profile, Business Hours, Holidays
• User creation, Profiles, Roles, Permission Sets, Login access policies

1. Security & Access

• Object-level, Field-level, and Record-level security
• Org-wide defaults (OWD), Role Hierarchies, Sharing Rules, Manual Sharing

1. Standard & Custom Objects

• Object creation, Field types, Record types, Page Layouts, Validation Rules

1. Automation Tools Overview

• Workflow Rules (legacy)
• Process Builder (being deprecated)
• Flows (the future of Salesforce automation)

1. Reports & Dashboards

• Report types, Summary reports, Matrix reports
• Dashboards, Dynamic Dashboards, Filters

1. Data Management

• Data Import Wizard, Data Loader
• Data export, mass delete/update

1. AppExchange & Mobile Setup

• Installing apps
• Mobile app configuration, compact layouts

Flow-Specific Topics (Flow Builder)

Flows are the heart of automation now. Youll want to know:

1. Types of Flows

• Record-Triggered Flows (Before Save, After Save)
• Scheduled Flows
• Auto-Launched Flows
• Screen Flows (with UI components)
• Platform Event-Triggered Flows

1. Flow Elements

• Assignment, Decision, Get Records, Update Records
• Loops and Collections
• Subflows