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I will fix your asterisk, freepbx or voip phone system issues
VoIP, CRM and Self Hosted Systems Engineer, Bilingual English Spanish
Founder & CTO of a Canadian software company. I build and run production VoIP, CRM and self-hosted systems, and I can set up yours: Asterisk/FreePBX phone systems, SIP trunks and IVRs, Traccar GPS tra...
About this Gig
Calls dropping after 30 seconds? One-way audio? Phones not registering, trunk going down, or your PBX got hacked and is calling places you never call?
I run production Asterisk/FreePBX phone systems every day for real businesses. I read the logs and the SIP traffic, find the real cause, fix it, and tell you in plain words what it was.
Typical fixes:
- One-way or no audio (NAT, RTP ports, external IP)
- Extensions or IP phones not registering (Yealink, Grandstream, Fanvil, softphones)
- SIP trunk problems (Twilio, Telnyx, VoIP.ms, Flowroute, local carriers)
- Inbound routes, IVR, ring groups and queues not working as expected
- Hacked PBX / toll fraud: lock it down (firewall, fail2ban, strong secrets)
- Upgrades, module errors, broken GUI
What I need: SSH or web access to the PBX (a temporary user is fine) and a short description of the problem.
Not sure which package fits? Message me first. English or Spanish.
Provider:
Asterisk
•
FreePBX
•
Twilio
Other Support & IT Services I Offer
FAQ
Do you need root access to my PBX?
Usually yes, to read logs and fix the firewall. A temporary sudo user is ideal, and I remove my access as soon as the order is delivered.
What if you can't fix it?
If the cause is outside the PBX (carrier, ISP, a router I can't reach), I show you exactly where it is and what to ask them. You don't pay for a fix I didn't make.
Do you work with Issabel, VitalPBX or plain Asterisk?
Yes. They are all Asterisk underneath. Tell me the version when you order so I can prepare.
