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$
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I will be your live chat support agent for ecommerce store
Shopify Customer Support Specialist Live Chat and Email
Hey, this is Junaid — a professional customer support specialist with 5+ years of experience in live chat and email support for eCommerce and online businesses. In a world full of AI and automation, r...
About this Gig
Hi,
Are you looking for a professional live chat support agent for your ecommerce store?
I am an experienced ecommerce virtual assistant who can handle live chat conversations professionally to increase customer satisfaction and boost sales.
What I Will Do
- Handle live chat conversations with customers
- Answer product, order, and shipping questions
- Provide professional customer service replies
- Upsell and convert visitors into buyers
- Manage ecommerce chat agent support
- Handle Shopify customer inquiries via chat
- Provide friendly and fast responses
Tools I Can Work With
- Tidio
- Intercom
- Zendesk Chat
- Freshchat
- Shopify Inbox
- LiveChat
- Facebook Messenger
Why Choose Me?
- Fast response time
- Professional communication
- Experienced live chat support agent
- Improve customer satisfaction and conversions
- Reliable ecommerce virtual assistant
Perfect For
- Shopify stores
- Dropshipping stores
- Ecommerce brands
- Online stores needing chat support
Social media platform:
Other
Service type:
Non-technical support
Language:
English
Timezone:
24/7
Support software:
Zoho Desk
•
Freshdesk
•
Zendesk
•
Liveagent
•
Intercom
Knowledge base software:
Freshdesk
•
Zoho
•
Other
FAQ
What platforms do you support for live chat?
I can work with Tidio, Intercom, Zendesk Chat, Shopify Inbox, LiveChat, and other chat tools as a professional live chat support agent.
Do you provide ecommerce live chat support?
Yes, I provide ecommerce live chat support for Shopify and dropshipping stores to handle customer inquiries and increase conversions.
Can you handle sales and upselling through live chat?
Yes, I can answer customer questions, recommend products, and help convert visitors into buyers through professional chat support.
What are your working hours?
I can work according to your timezone and provide flexible live chat support hours. Please message me before ordering for custom schedules.
Can you follow my brand tone and guidelines?
Yes, I can follow your brand tone, templates, FAQs, and policies to provide consistent customer service.
Will you handle refunds and complaints?
Yes, I can guide customers and escalate refunds or complaints according to your store policy.
Reviews
1 reviews for this Gig
| (1) | ||
| (0) | ||
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| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
F furqanali553
Repeat Client
Qatar
This guy has real knowledge about his job. he has done some good work and the results were amazing. highly recommended.
Up to $50
Price
2 days
Duration
Helpful?
Reviews
1 reviews for this Gig
| (1) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
F furqanali553
Repeat Client
Qatar
This guy has real knowledge about his job. he has done some good work and the results were amazing. highly recommended.
Up to $50
Price
2 days
Duration
Helpful?
