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Fiverr Pro
English
$
USD
I will provide call center consulting and operations support
About this Gig
Results-driven. Direct. No fluff.
If your business needs someone who knows how operations work - not just someone reading from a playbook - you're in the right place.
With 12+ years of corporate ops experience and call center leadership, I bring enterprise-level thinking without the enterprise price tag.
WHAT I OFFER
Call Center & Customer Operations
- Workflow audits and process improvement
- Script review, QA framework, and SOP documentation
- Agent performance structure and coaching
- KPI identification and reporting design
Virtual Assistant Services
- Inbox management and calendar organization
- Research, data organization, and reporting
- Document drafting and proofreading
- AI-assisted productivity support
WHO THIS IS FOR
- Small business owners needing structure without a full-time manager
- Call center managers or startups building customer service teams
- Entrepreneurs needing a sharp VA with real operational instincts
WHY WORK WITH ME
- Real teams, real metrics - not theory
- Gig-economy insider who knows the friction points
- Clear timelines, no ghosting
Message me before ordering. Let's get to work.
My Portfolio
FAQ
Do I need to know exactly what I need before ordering?
Not at all. Send me a message first and we'll figure out the best approach together. I only take projects I can deliver on.
What industries do you have experience with?
My deepest experience is in healthcare, financial services, and retail. I've led customer care operations across all three at a corporate level.
How quickly do you respond to messages?
Fast. I check messages daily and typically respond within a few hours. You'll always know where your project stands.
