I will improve your sales performance and operations to generate business

Now, more than ever, good companies need business professionals who demonstrate exceptional communication, sales management, and strong grip on analytics to thrive in challenging business environments.

I offer data management through Excel/CRMs. While I was at Taptap Send I designed sales and customer service dashboards to record, analyze, and improve KPIs, metrics, and eventually positive results towards business growth, customer satisfaction, and profitability.

I conceptualize opportunities through my analytical insights. Working for a streaming company, as Business Development Specialist, I utilized data collection and analysis to identify opportunities to improve customer experience. I gathered data from past sales and interactions and spotted key in-demand features and sales offerings.

I strategize and implement new standards to improve customer satisfaction. At numerous positions in the past I recognized areas of improvement in different stages of the customer journey. Through attention to detail, I implemented certain protocols to build long-term relationships and increase sales.