I will be your str guest communication VA for airbnb, vrbo,bookings

Hi, I am a Short-Term Rental Guest Communication and Experience Manager.

What you get

• Inbox management for Airbnb, VRBO, and direct booking
• Fast replies using your templates and tone
• Pre-arrival, check-in, and check-out messaging
• House rules and property guidance shared clearly
• Issue handling and coordination with your cleaner or maintenance contact
• Review monitoring, draft responses, and reputation support
• Daily follow-ups, open ticket tracking, and clear documentation
• Weekly summary report with key notes and guest feedback

How I work

• I follow your SOPs, templates, and approval rules
• I keep communication polite, clear, and solution focused
• I log every issue with time, action taken, and status
• I escalate urgent items with a short summary and needed evidence

Best for

• Hosts with 1 to 30 listings
• Busy owners who want consistent responses
• Properties with frequent turnovers and guest questions

Message me before ordering if you have multiple listings or need coverage across different time zones.