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$
USD
I will audit your UX and service design to optimize the end to end
Karina B
About this gig
Are users dropping off, but you don't know why? A great digital product needs more than just good looks; it needs a seamless journey.
Hi, Im Karina, a UX & Service Designer. I specialize in finding friction points and optimizing the end-to-end user experience of your digital service. If you want to increase conversions, improve user satisfaction, or adapt your product for the Spanish-speaking market, I am here to help!
What to expect: This Gig is a dedicated UX & Service Design Audit. I will analyze your current flows, identify usability issues, and provide clear, actionable solutions. (Note: This is an audit, not a visual UI redesign).
Choose your package:
- Basic: High-level UX review of 1 main user flow (3-5 screens) with a quick friction report.
- Standard: Deep UX audit of up to 3 touchpoints (8-10 screens) with a detailed report and improvements.
- Premium: Full Service Blueprint! An end-to-end audit (15-20 screens), competitive analysis, deep report, and a 45-min strategy call.
Why choose me?
- Strategic focus on business goals.
- Native Spanish speaker (ideal for localization).
Lets boost your customer experience! Message me before ordering.
Delivery style preference
Please inform the freelancer of any preferences or concerns regarding the use of AI tools in the completion and/or delivery of your order.
Get to know Karina B
Karina B
UX and Service Designer
- FromPeru
- Member sinceDec 2020
- Avg. response time1 hour
Languages
Spanish, English
I am a versatile UX and Service Designer focused on creating innovative digital and analog solutions that transform lives and businesses. I have extensive experience in end-to-end design processes, growth strategies, and prototyping across sectors like banking, insurance, and health. I am a highly curious, self-taught professional committed to teamwork and effective communication in high-stress environments.
My Portfolio
FAQ
Do you redesign the UI screens in this Gig?
No, this Gig is strictly for auditing and UX strategy. However, if you need Wireframes or UI Design after the audit, you can add them as an "Extra Service" during checkout.
What do you need from me to start?
I need a link to your live app, website, or Figma file, and a brief explanation of your main business goals and current user problems.
Do you create Design Systems or brand identities?
No, I don't create full design systems, logos, or brand identities. If you add UI Design as an extra, you must provide your brand guidelines or UI kit. However, if you don't have one, I can suggest a basic color palette to keep the design cohesive!
