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Fiverr Pro
English
$
USD
I will work on customer support
Customer suppoer specalist and BPO Quality analist
With over 5 years of experience in customer support and more than 3 years as a Quality Analyst in the BPO industry, I bring a strong background in managing customer interactions across calls, chats, a...
About this Gig
Customer Interaction & Problem Resolution:
- Handle a variety of customer inquiries, including but not limited to product information, order status, returns, refunds, and account issues via multiple channels (phone, email, chat, etc.).
- Resolve complex customer complaints and issues in a timely and effective manner, ensuring customer satisfaction.
- Use problem-solving skills to handle escalated cases and provide solutions that meet Amazon's standards.
Language:
English
•
Hindi
•
Other
Timezone:
UTC nighttime
