I will bilingual telemarketer,customer service and sales rep

1.0
1.0

Colombia

I speak English, Spanish

11 orders completed

Hi there! I’m a bilingual Customer Service Specialist fluent in both English and Spanish, dedicated to helping businesses thrive. With experience in healthcare, real estate, accounting, digital market...
About this Gig

As a bilingual Customer Service Specialist fluent in both English and Spanish, I'm here to deliver exceptional client support and help your business thrive. With experience in managing inbound and outbound communication, I focus on providing high-quality service with empathy and efficiency.


Customer Service Expertise:

I offer a wide range of services to ensure your clients feel valued:

  • Managing Inbound and Outbound Calls
  • Prompt Email and Text Communication
  • Resolving Customer Inquiries and Issues with care
  • Scheduling Appointments and Calendar Management
  • Accurate Data Entry and CRM Management
  • Training & Onboarding new customer service team members
  • Quality Assurance (QA) to monitor and improve performance

My Strengths:

  • Empathy-driven approach for exceptional customer care
  • Strong communication and problem-solving skills
  • Detail-oriented and organized to keep operations running smoothly
  • Proactive and adaptable, committed to continuous improvement


I'm dedicated to helping your business build strong, lasting relationships with clients while ensuring top-notch service at every touchpoint. Let's collaborate to enhance your customer service operations!

Social media platform:

Facebook

Twitter

Instagram

LinkedIn

Other

Service type:

Technical support

Language:

English

Spanish

Timezone:

24/7

Support software:

Zoho Desk

Freshdesk

Zendesk

Salesforce

Liveagent

Knowledge base software:

Document 360

Freshdesk

Liveagent

Zoho

Reviews

6 reviews for this Gig
1.0

(3)
(0)
(0)
(0)
(3)
Rating Breakdown
  • Seller communication level
    1
  • Recommend to a friend
    1
  • Service as described
    1
Sort By
Most relevant
  • W
    image-docs

    winnercircle1

    US

    United States

    1

    Was not responsive. And never completed job.

    Helpful?
    Yes
    No
  • B

    bluedot1

    US

    United States

    1

    Cancelled order. Seller failed to deliver on time!

    Helpful?
    Yes
    No
  • R

    rjasmine74

    US

    United States

    1

    Cancelled order. Seller failed to deliver on time!

    Helpful?
    Yes
    No
  • C

    cargousa

    US

    United States

    5

    awesome response, will work with her again... excellent english and spanish communication

    Helpful?
    Yes
    No
  • S
    image-docs

    sjm11811

    US

    United States

    5

    Excellent communicator. Very detail oriented. Will definitely find other ways to do business with her in the future.

    Helpful?
    Yes
    No
Reviews

6 reviews for this Gig
1.0

(3)
(0)
(0)
(0)
(3)
Rating Breakdown
  • Seller communication level
    1
  • Recommend to a friend
    1
  • Service as described
    1
Sort By
Most relevant
  • W
    image-docs

    winnercircle1

    US

    United States

    1

    Was not responsive. And never completed job.

    Helpful?
    Yes
    No
  • B

    bluedot1

    US

    United States

    1

    Cancelled order. Seller failed to deliver on time!

    Helpful?
    Yes
    No
  • R

    rjasmine74

    US

    United States

    1

    Cancelled order. Seller failed to deliver on time!

    Helpful?
    Yes
    No
  • C

    cargousa

    US

    United States

    5

    awesome response, will work with her again... excellent english and spanish communication

    Helpful?
    Yes
    No
  • S
    image-docs

    sjm11811

    US

    United States

    5

    Excellent communicator. Very detail oriented. Will definitely find other ways to do business with her in the future.

    Helpful?
    Yes
    No