I will handle your email and chat support

Philippines

I speak English

1 order completed

Hello! I’m Kate, a customer support professional with over 5 years of hands-on experience in the BPO industry. I’ve supported both startups and established businesses with chat support, email handling...
About this Gig

Are you looking for a reliable, detail-oriented, and professional virtual assistant to handle your email and chat support? Look no further! With over 5 years of experience in the BPO industry, I specialize in providing exceptional customer support through non-voice channels. I can manage your inbox, respond to client inquiries, handle live chat, and ensure every customer gets timely and respectful responses.

 am well-versed in tools like Gmail, Outlook, Zendesk, HubSpot, and other CRM platforms. I understand the importance of tone, accuracy, and fast response time when dealing with customers. Whether you're a small business or a busy entrepreneur, I can provide the support you need to focus on growing your business while I take care of your customers.

Let's work together to build trust and satisfaction with every interaction. I'm ready to help you boost your customer experience efficiently and professionally!

Messaging platform:

Email

SMS

Social media

Live chat

Language:

English

Filipino

Work model:

Project-based

Weekly assistance

Monthly retainer

Industry:

Business services & consulting

E-Commerce

Purpose:

Business