I will manage teams , sas and,or projects

Georgia

I speak English

Senior CX Operations Leader

I am an operations leader with over 3 years of fast-track progression at Glovo and Wolt. I have a proven track record managing teams of up to 30 agents, owning KPI performance, and driving measurable ...
About this Gig

Are you drowning in daily operations, scattered tasks, or chaotic team communication? Let an experienced Team Leader take the weight off your shoulders so you can focus entirely on scaling your business.


I specialize in stepping into fast-paced environments to organize workflows, manage cross-functional teams, and ensure your SaaS tools and projects run like a well-oiled machine. Whether you need a short-term sprint organized or ongoing weekly leadership, I am here to bring structure to the chaos.


What I bring to your business:

End-to-end Project & Sprint Management (Agile/Scrum/Kanban)

Team Coordination, Daily Standups, & Milestone Tracking

SaaS Platform Optimization (Asana, ClickUp, Monday.com, Jira, Notion, Slack)

Workflow Automation & Process Mapping to eliminate bottlenecks

Clear, transparent reporting and daily operations oversight


I don't just "virtual assist"I lead, optimize, and execute. Lets get your team aligned and your projects delivered on time. 


Please send a message before ordering so we can discuss your team size and tool stack!

Social media platform:

Facebook

Instagram

LinkedIn

TikTok

YouTube

Service type:

Non-technical support

Language:

English

Georgian

Timezone:

24/7

Support software:

Intercom

Other

Knowledge base software:

Confluence

Freshservice