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English
$
USD
I will provide customer support via email using zendesk
Virtual Assistant
I am a Customer Support Specialist with experience using Zendesk.
My job is to handle email and chat support for the Customer Support role.
I resolve customer concerns. Make sure the customers get f...
About this Gig
Are you looking for reliable and professional customer support for your business?
Im here to help! I have hands-on experience using Zendesk in a Buy Now, Pay Later company, where I handled customer inquiries with speed, accuracy, and professionalism.
What I can do for you:
Email Support
Live Chat Support
Zendesk Ticket Handling
Customer inquiries and complaint resolution
Order tracking and follow-ups
Basic admin and data entry tasks
Why choose me?
Fast response time
Clear and professional communication
Detail-oriented and reliable
Customer-focused approach
I make sure your customers feel heard, valued, and satisfied with every interaction.
Message me before placing an order so we can discuss your needs!
Service type:
Technical support
Language:
English
•
Filipino
•
Tagalog
Timezone:
24/7
Support software:
Zendesk
•
Salesforce
•
Intercom
Knowledge base software:
Freshdesk
•
Zoho
My Portfolio
FAQ
What tools do you use?
I have experience using Zendesk, Gmail, and other customer support platforms. I can also quickly adapt to your preferred tools.
What type of support do you provide?
I handle email support, live chat, customer inquiries, complaints, order tracking, and general customer service tasks.
Do you offer long-term support?
Yes! I’m open to both short-term and long-term projects depending on your needs.
What information do you need to get started?
I will need access to your support platform (Zendesk, email, etc.), guidelines, and any sample responses if available.
What is your availability?
I am currently available and can start immediately. Please message me to confirm schedule and working hours.
Can you handle high volumes of tickets?
Yes, I have experience handling multiple customer inquiries efficiently while maintaining quality and professionalism.
Why should I choose you?
I focus on fast response time, clear communication, and customer satisfaction. I treat your customers with care and represent your brand professionally.
