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Fiverr Pro
English
$
USD
I will create customer service training scenarios
Digital products, Canva design, travel planners, eBooks, interactive travel form
Welcome to KCJ Creative Studio! I create polished digital products and creative resources, including travel planners, fillable PDFs, Canva designs, eBooks, destination guides, and customized digital c...
About this Gig
Good service is a skill your team can practice before a real customer is waiting.
I write realistic customer service scenarios and role play activities for huddles, onboarding, coaching, and self study. Each one is built around a real moment: an upset customer, a confused question, an indecisive shopper, a special request, or a positive interaction worth repeating.
EVERY SCENARIO INCLUDES:
A clear situation in plain language
Role play steps for solo, pair, or team practice
Suggested responses with coaching on why they work
A communication tip and key takeaway
Discussion questions to close the practice
Topics can cover empathy, active listening, deescalation, clear explanations, problem solving, service recovery, and positive experiences.
Built for retail, hospitality, travel, ecommerce, call centers, and other customer facing teams, customized to your industry and goals.
This is a written PDF training pack, not software, a slide deck, or an interactive game. No automated scoring or tracking is included.
Message me before ordering if you are unsure which package fits.
All communication and payment stay on Fiverr. I only open files shared inside Fiverr.
Language:
English
Timezone:
UTC daytime
My Portfolio
FAQ
Do you accept files or links outside Fiverr?
For security, I only open and review files shared inside Fiverr. I do not open outside links, QR codes, or unexpected attachments. All communication and payment stay on Fiverr. Real orders appear only in the Fiverr Orders dashboard.
Can you customize this for my industry?
Yes. I write for retail, hospitality, travel, ecommerce, call centers, and other customer facing teams, using your topics, audience, and learning goals.
Do you include source or editable files?
No. Source and editable build files are not included in any package and are not sold as an extra. You receive the finished PDF pack.
Does this include scoring or tracking?
No. There is no automated scoring, branching logic, LMS, or learner tracking. Knowledge checks are written questions with guidance.
Can I send my company guidelines?
Yes. Share guidelines, policies, or examples through Fiverr at checkout and I will write within them. Please do not share confidential customer data.
What do revisions cover?
Revisions adjust wording, tone, or details within your original brief. New scenarios, a new topic, or a new audience are a new order or custom extra.
Will this guarantee better reviews or sales?
No. I provide practical practice materials and coaching notes. Results depend on how your team uses them. I do not promise measurable business outcomes.
What format will I receive?
A polished, print-ready PDF training pack. This is written role play material, not software, a slide deck, or an interactive game.
