I will be your professional comment moderator

I'll need access to your brand’s FAQs, guidelines, and any specific information about your products or services. This helps me provide accurate and helpful responses.

I support ANY language! While I focus on English & Spanish, I use advanced AI tools to translate and adapt replies to your brand's specific tone in any language you need. This ensures accurate and natural interactions for your global audience.

While I am still gaining experience with customer service software tools, I am very eager to learn and adapt quickly. I am open to training and using any tools that you prefer.

I work Monday through Friday, from 9 am to 7 pm (Mexico City time). I can reply throughout the day based on workload and message flow, always within that time window. Please note I don’t work on weekends.

I only provide support through chat. I do not handle phone or video calls. This applies both to my communication with you and to any project I’m assigned—I won’t make calls or video calls to your clients either, everything will be managed via messages.