I will be your professional comment moderator
Content Producer Community Manager
Level 1
Has met certain performance criteria and shows strong potential in the marketplace.
About this Gig
Tired of answering endless comments? Let me handle your engagement so you can focus on your business!
Hi, I'm Kendra! I specialize in professional community management. I provide 100% human interaction (no bots/AI). I adapt seamlessly to your brand's tone, whether professional or casual.
What I Offer:
- Replies: Comments & DMs (depending on complexity).
- Engagement: Boosting conversations to drive potential sales.
- Tools: I adapt easily to your CRM or external platforms, if you have one.
- Moderation: Hiding/deleting spam & hate speech.
- Support: Redirecting complex issues to your team.
- Scope: Text-only support (No phone calls).
Work Schedule: Mon-Fri, 9 AM-5 PM (Mexico City, GMT-6). I work within this timeframe. Offline: Weekends & a few Méxican Holidays
I am a fast learner, tech-savvy, and passionate about keeping your audience happy.
Please message me BEFORE ordering to check availability.
Social media platform:
•
•
Other
Service type:
Non-technical support
Language:
English
•
Spanish
Timezone:
UTC daytime
Support software:
Other
Knowledge base software:
Other
My Portfolio
FAQ
What kind of information do you need to effectively handle inquiries?
I'll need access to your brand’s FAQs, guidelines, and any specific information about your products or services. This helps me provide accurate and helpful responses.
What languages do you support?
I support ANY language! While I focus on English & Spanish, I use advanced AI tools to translate and adapt replies to your brand's specific tone in any language you need. This ensures accurate and natural interactions for your global audience.
What is your experience with customer service software tools?
While I am still gaining experience with customer service software tools, I am very eager to learn and adapt quickly. I am open to training and using any tools that you prefer.
What are your working hours for this service?
I work Monday through Friday, from 9 am to 7 pm (Mexico City time). I can reply throughout the day based on workload and message flow, always within that time window. Please note I don’t work on weekends.
Do you offer phone or video calls, or only chat-based support?
I only provide support through chat. I do not handle phone or video calls. This applies both to my communication with you and to any project I’m assigned—I won’t make calls or video calls to your clients either, everything will be managed via messages.
3 reviews for this Gig
| (3) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
V 
vincenzosplate

Australia
Very professional and passionate about her job. Highly recommended
$200-$400
Price
4 weeks
Duration
K 
Seller's Response
Helpful?M 
marcusanthon969

United States
excellent communication and great at her job!
$200-$400
Price
5 weeks
Duration
Helpful?M 
marcusanthon969

United States
Kendra was incredible at managing my social media comment replies - will be hiring her full time.
$50-$100
Price
8 days
Duration
K 
Seller's Response
Helpful?
3 reviews for this Gig
| (3) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
V 
vincenzosplate

Australia
Very professional and passionate about her job. Highly recommended
$200-$400
Price
4 weeks
Duration
K 
Seller's Response
Helpful?M 
marcusanthon969

United States
excellent communication and great at her job!
$200-$400
Price
5 weeks
Duration
Helpful?M 
marcusanthon969

United States
Kendra was incredible at managing my social media comment replies - will be hiring her full time.
$50-$100
Price
8 days
Duration
K 
Seller's Response
Helpful?

